Return Policy

Charmmudra's Return Policy

Thank you for choosing Charmmudra Digital Marketing Agency for your digital marketing needs. We strive to deliver exceptional services and ensure your satisfaction with our offerings. If, for any reason, you are not completely satisfied with our services, please review our Return Policy below for the cancellation and refund process.

Cancellation of Services

  • Clients may request to cancel our digital marketing services at any time by providing written notice to Charmmudra. This notice should include the client’s name, contact information, and the reason for cancellation.
  • Cancellation requests will be considered effective from the date of receipt of the written notice.
  • Depending on the terms outlined in the service agreement or proposal, there may be applicable fees or conditions associated with the cancellation. Clients are encouraged to review the specific terms in their agreement.

Refund Policy

  • Refunds will be processed according to the terms specified in the service agreement or proposal between Charmmudra and the client.
  • In cases where we are unable to fulfill our obligations as outlined in the agreement due to circumstances beyond our control, a refund may be provided.
  • If a refund is applicable, it will be processed using the original payment method. Please allow a reasonable processing time for the refund to be reflected in the client’s account.

Non-Refundable Services

  • Some of our digital marketing services may be deemed non-refundable. These will be clearly outlined in the service agreement or proposal, and clients will be made aware of such conditions before engaging our services.
  • Non-refundable services may include one-time setup fees, expenses incurred for third-party tools, or any work completed up to the point of cancellation.

Client Obligations

  • Clients are responsible for providing accurate and complete information during the course of the project to ensure the successful execution of the agreed-upon services.
  • Failure to provide necessary information or cooperation may impact the delivery of services and the eligibility for a refund, as outlined in the service agreement or proposal.

Contact Us

If you have any questions or concerns regarding our Return Policy or need to initiate a cancellation and refund request, please contact us at:

Address: 14121 Parke Long Ct suite 113 Chantilly VA 20151
Email: [email protected]
Phone: +1 (0) 703 371 8573

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